PSE&G is in the process of replacing 2.3 million electric meters with new smart meters. Replacements began in 2021 and we expect to have all new smart meters installed by the end of 2024.
If you are a PSE&G electric customer, here is what you should know about the smart meter installation process:
- The timing of your smart-meter installation will depend on the municipality you live in, as crews make their way through our electric service territory from the north, south and west.
- You will receive a letter in advance of your smart meter installation. You will also receive a reminder letter about two weeks from the smart-meter installation date.
- If your electric meter is located outside and is accessible, there is nothing you need to do.
- If your meter is located inside, or is otherwise inaccessible, we will provide instructions in the reminder letter on how to make an installation appointment. You only need to make an installation appointment if the meter is located inside, or is not accessible.
- Most installations take a few minutes with a brief interruption of power. The worker will leave a door hanger letting you know that they replaced the existing meter with a smart meter.
The new smart meter we install will provide you with a number of benefits, including:
- Automatic, near real-time meter reading that will eliminate almost all estimated electric bills.
- Near real-time power-outage detection and more efficient power restoration following storms.
- Enhanced electric-use information that will allow you to make more informed energy decisions.
To learn more about our smart meter effort, please visit pseg.com/smartmeters.
